The Bali tourist levy: how to pay and check

The Bali levy is paid on the official Love Bali portal, and the portal lists the international amount at IDR 150,000 ^[1]. Pay only there, keep the emailed voucher on your phone and check the current rules before you fly. This page walks through the form and the check.

If a page asks you for a method or an address that does not match what is described below, stop and read how to spot fake arrival-card sites.

What should you prepare first?

The form asks for your names as they appear on the passport, without accents, hyphens or other punctuation, plus your email, passport number, country and arrival date ^[4]. Have the passport open beside you and type each field carefully. A spelling slip is the commonest reason a voucher does not match.

Use an email address you can open on your phone, because the voucher goes there. Decide whether you pay as a single traveller or as a group, then collect every passport for the group.

How do you pay, step by step?

1. Open the Love Bali portal from an official link.
2. Choose Single or Group, then choose to pay the tourist levy.
3. Fill in names, email, passport number, country and arrival date.
4. Accept the terms and privacy policy, then submit.
5. Check your details on the confirmation screen.
6. Choose a payment method and complete the payment.

The portal shows bank transfer, virtual account and QRIS as payment methods ^[2]. The exchange rate fixed on the payment page applies, and your bank may add charges ^[1]. A Malaysian travelling in a family can pay as a group, so read the form for how to add members.

How do you check the voucher?

After payment, a QR code levy voucher is emailed to you, and the portal has Verify Voucher and Resend Voucher pages ^[3]. Save the voucher on your phone and, if you like, print a copy. Check that the name, passport number and arrival date match your travel documents.

If it does not arrive, look in your spam folder, wait a little and try the resend page. If you see a warning about an earlier transaction, close the browser and let the status update before you try again. Use the portal’s support link if the problem lasts.

How does the levy fit with your other entry steps?

The levy is one item on a longer list. The entry checklist for Malaysian passport holders places it among passport, ticket and arrival-declaration checks. The glossary entry on the Love Bali levy explains the term, and the note on levies and entry fees in your total cost shows how to budget for it.

For the destination itself, the Bali guide covers where to stay and how to plan the days.

What to ask an agency

If your package mentions the levy, ask in writing:

1. Is the levy included in the quote, or paid by us separately?
2. If you pay on our behalf, how do you store our passport details?
3. Will the voucher be sent to us directly?
4. What is the plan if the voucher does not arrive before the flight?
5. Which official pages should we check before we fly?

So are you done?

You are done when the payment is confirmed, the voucher is in your email and saved on your phone and the details match your passport. Keep it with your other documents for arrival. Always check the Love Bali portal and the official immigration pages before you travel.